Cancellation policy

Consumers have a 14 days right to cancel. 

Right to cancel 

You have the right to cancel this contract within 14 days without giving any reason. The  cancellation period will expire after 14 days from the day on which you acquire, or a third  party other than the carrier and indicated by you acquires, physical possession of the last  good. 

To exercise the right to cancel, you must inform us (Mirna Jahnke , Kybfelsenstrasse 61,  79100 Freiburg im Breisgau, Deutschland, business@soukbaladeh.com, Phone: 49 157  52706514) of your decision to cancel this contract by a clear statement (e.g. a letter sent by  post, fax or e-mail). You may use the attached model cancellation form, but it is not  obligatory. 

To meet the cancellation deadline, it is sufficient for you to send your communication  concerning your exercise of the right of cancel before the cancellation period has expired. 

Effects of cancellation 

If you cancel this contract, we will reimburse to you all payments received from you,  including the costs of delivery (except for the supplementary costs arising if you chose a  type of delivery other than delivery other than the least expensive type of standard delivery  offered by us), without undue delay and in any event not later than 14 days from the day on  which we are informed about your decision to withdraw from this contract. We will make  the reimbursement using the same means of payment as you used for the initial transaction,  unless you have expressly agreed otherwise; in any event, you will not incur any fees as a  result of such reimbursement. We may withhold reimbursement until we have received the  goods back or you have supplied evidence of having sent back the goods, whichever is the  earliest. 

You shall send back the goods or hand them over to us, without undue delay and in any  event not later than 14 days from the day on which you communicate your cancellation  from this contract to us. The deadline is met if you send back the goods before the period of  14 days has expired. You will have to bear the direct cost of returning the goods. In case of  goods, which by their nature cannot normally be returned by post, the cost is 60,00 EUR  EUR. You are only liable for any diminished value of the goods resulting from the handling  other than what is necessary to establish the nature, characteristics and functioning of the  goods. 

The right to cancel does not exist for the following contracts: 

* Contracts for the supply of goods which are liable to deteriorate or expire rapidly.

* Contracts for the supply of sealed goods which are not suitable for return due to health  protection or hygiene reasons and were unsealed after delivery. 

Model cancellation form 

(If you want to cancel the contract, please fill out the form below and send it back to us.) 

— To Mirna Jahnke , Kybfelsenstrasse 61, 79100 Freiburg im Breisgau, Deutschland,  business@soukbaladeh.com 

— I / We(*) hereby give notice that I /We(*) cancel my/our (*) contract of sale of the  following goods (*)/for the supply of the following service(*) 

— Ordered on (*) / received on (*) 

— Name of consumer(s) 

— Address of consumer(s) 

— Signature of consumer(s) (only if this for is notified on paper) 

— Date 

(*) Delete as appropriate 

Widerrufsbelehrung [https://legal.trustedshops.com/produkte/rechtstexter] erstellt mit  dem Trusted Shops Rechtstexter in Kooperation mit FÖHLISCH Rechtsanwälte  [https://foehlisch.com].

Freiburg, Germany

+49 (0)1575 /270 6514

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